If the costs to repair a vehicle exceed $100, the merchant has an obligation to provide you with a written estimate of the repairs before the work is started. The estimate must contain, amongst other things, the nature of the repairs to be made, the description of the parts to be changed, specifying whether they are new or not, as well as the total cost of the repairs to be made.
In some cases, the written estimate is not mandatory. For example, if the consumer does not have to pay for anything because the repairs are covered by the warranty, the estimate is not necessary. If the consumer does not want the estimate, the merchant does not need to provide one. In this case, however, the consumer will have to specifically confirm this in writing on the estimate. Thirdly, a written estimate is not required if the cost for repairs do not exceed $100, including parts and labour.